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Creativity, Innovation and Technologies, Processes and Methods, Coaching and Performing Arts | |
Business Programs
Radio InvenT has a long love story with IT and in particular IT Service Management.
We are ITIL v3 Experts. That means we are no geeks but we love systems and processes to make your business run as a breeze with efficient and happy support teams.
We have an expertise in Configuration Management, IT Asset Management and even in Digital Asset Management. It's all about how you keep track of all the boxes, software, complicated systems and other IT gimmicks and also how they interrelate to each other in order to provide the services your customers are expecting you to provide.
No more mysteries in the glass rooms. With these processes you can understand why your CIO always ask for more budget (or may be you can now tell him that he does not really need it)...
When it comes to Media, Richmedia, TV, Radio or Interactive Websites, we also need to keep track of all the small bits that compose a video clip for example or a full TV show.
Digital Asset Management is all about how you manage all the digital content and all technical, financial and organisational aspects around them. The posh word is Metadata.
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In this session, you will find more IT related information and especially IT Service Management.
You will also find different videos made for professionals as we also provide video promotion services under the name of YCDINOW Ltd.
Stay tuned for more content.
Radio Tradeshow
Several conferences about Digital Radio at le RADIO Tradeshow in October 2009 in Paris.
Configuration Management: Building the CMDB Data Model.
This interactive presentation given at the Service Desk Show and the itSMF Conference in 2006 describes the process we used at Centrica to build the Data Model for their CMDB. This process is important as each Data Owner needs to understand the purpose of their data and the relationships between CIs can bring the whole model to life. The data model is in use at Centrica and have come through very limited alterations since it went live within HP Openview Service Desk. The model comes with a Data Owner Charter and visualisation is done with BSM Interlink.
Configuration Management: CMDB Starter Pack
This interactive presentation given at the itSMF Conference in 2006 describes the steps you would have to take to implement a successful Configuration Management process along with a reliable CMDB.
Configuration Management: Interactive Data Model Demo
This is an interactive demonstration of a CMDB data model. You will understand how CIs and relationships can be visually represented.